Frequently Asked Questions

Everything you need to know about DentalBot AI for your dental clinic.

What is DentalBot AI?

DentalBot AI is a WhatsApp-based AI receptionist built specifically for dental clinics. It handles patient enquiries, appointment booking, pricing questions, recall reminders, and waitlist management — all automatically through WhatsApp, 24 hours a day, 7 days a week.

What is the best WhatsApp bot for dental clinics in Malaysia?

DentalBot AI is purpose-built for dental clinics in Malaysia and Singapore. Unlike generic chatbot platforms, it comes pre-configured with dental service menus, pricing templates, Google Calendar integration for real-time availability, and automated 6-month recall reminders. Plans start at RM 399/month with a 14-day free trial.

How much does a dental clinic WhatsApp bot cost?

DentalBot AI offers three plans: Starter at RM 399/month (500 conversations, 1 WhatsApp number), Professional at RM 799/month (2,000 conversations plus CRM, campaigns, and smart waitlist), and Enterprise at RM 1,599/month (unlimited conversations, multi-location support, custom integrations). All plans include a 14-day free trial with no credit card required.

How does DentalBot AI book appointments?

Patients message your clinic on WhatsApp. DentalBot asks what service they need, shows available dentists, and displays real-time open slots pulled directly from your Google Calendar. Once the patient picks a time, DentalBot creates the calendar event automatically and sends a confirmation message. It also sends reminders 24 hours and 1 hour before the appointment.

How long does it take to set up DentalBot AI?

Setup takes under 48 hours. You connect your WhatsApp Business number, upload your clinic information (services, pricing, dentist schedules, policies), sync your Google Calendar, and go live. No technical knowledge is required — the DentalBot team handles the technical setup for you.

Does DentalBot AI work with Google Calendar?

Yes. DentalBot AI integrates directly with Google Calendar for real-time availability checking. When a patient books through WhatsApp, the bot checks actual open slots in your calendar and creates events automatically. This prevents double-bookings even when multiple patients are booking simultaneously.

Can DentalBot AI handle multiple languages?

Yes. DentalBot AI supports English, Malay, and Chinese. It automatically detects the language the patient is using and responds in that same language. This is especially useful for dental clinics in Malaysia and Singapore that serve multilingual communities.

How does the smart waitlist work?

When a patient cancels an appointment, DentalBot AI automatically messages patients on the waitlist who are waiting for an earlier slot. If a waitlisted patient accepts, the cancelled slot is filled instantly — without your staff making a single phone call. This recovers up to 70% of cancelled appointments.

What are recall reminders?

Recall reminders are automated WhatsApp messages sent to patients who are due for their regular checkup. DentalBot AI automatically sends a friendly reminder 6 months after their last visit, making it easy for patients to book their next cleaning or checkup directly in the chat. Clinics using automated recalls see 40% more returning patients.

How does DentalBot AI compare to generic chatbot platforms?

Generic chatbot platforms like ManyChat or Tidio require you to build conversation flows from scratch. DentalBot AI is pre-built for dental clinics — it understands dental services, integrates with Google Calendar for real-time booking, handles pricing enquiries with your actual prices, and automates dental-specific workflows like recall reminders and post-treatment follow-ups. No coding or flow-building required.

Is DentalBot AI available in Singapore?

Yes. DentalBot AI serves dental clinics in both Malaysia and Singapore. The bot supports SGD pricing on request and handles English, Malay, and Chinese languages commonly used in Singapore dental clinics.

Can I try DentalBot AI before paying?

Yes. All plans include a 14-day free trial with no credit card required. During the trial, you get full access to all features including WhatsApp communication, appointment booking, recall reminders, and the patient CRM. The DentalBot team will help set everything up for your clinic during the trial period.

Still have questions?

Email us at hello@dentalbot.ai or start your free trial to see DentalBot AI in action.

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